Slide
FDS Support is an AI driven support platform blended with back-end call-centre services. It gives an intuitive interface to manage all inbound & outbound queries/resolutions/answers from a central response system. FDS Support also gives the flexibility of opting for trained educational counsellors as institute’s dedicated off-campus tele-callers.
More than
0%
of the applicants complete the entire form in a go if real-time support is provided.
More than
0%
of the applicants provide references if proper query resolution is enabled
More than
0%
of the applicants convert into admissions if supported in real-time

features

CRM Integration
Student Relationship Agents
Response Optimization
Artificial Intelligence Driven
Ticketing System
Flexi Time
Escalation Matrix
Dedicated Tele Callers

Slide Best of AI research to the support platform for •
auto response mechanism    Built-in escalation workflows • Customizable query resolution response matrix • Get to choose off-campus dedicated tele-callers •
with flexible engagement period    Complete integration kit for ERP, CRM, etc. having •
100% Zapier compliance    Get thoroughbred telecallers/counsellors specialising •
in Educational Domains processes)   

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Call us now: +91-969-2258566 or Email us at: info@fdshive.com